Privacy Policy

Clear Conceptz(“we,” “us,” or “our”) operates the website at www.clearconceptz.com and provides pool maintenance, repair, cleaning, and construction services across Southern California. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

Information you give us. When you submit our contact or quote-request form, call us, or email us, we collect the details you choose to share — typically your name, phone number, email address, service address or city, and any message about the work you need.

Information collected automatically. When you visit our website, we and our analytics providers automatically receive standard technical data such as your IP address, device and browser type, referring page, the pages you view, and how you interact with the site. This is gathered through cookies and similar technologies (see below).

• Respond to your inquiries and provide quotes and pool services you request;
• Schedule, perform, and follow up on service appointments;
• Send service-related communications and, where permitted, occasional updates;
• Understand how visitors use our site so we can improve it;
• Measure the performance of our advertising and reach people who may need our services;
• Protect against fraud and comply with our legal obligations.

We use cookies and similar technologies to operate the site, remember preferences, measure traffic, and support advertising. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them. You can opt out of personalized Google advertising at Google Ads Settings and install the Google Analytics Opt-out Browser Add-on.

We rely on trusted third-party providers that may process limited data on our behalf:

• Google Analytics & Google Ads — website analytics, conversion measurement, and remarketing. See Google's Privacy Policy.
• PostHog — product analytics and aggregated session insights that help us improve site usability. See PostHog's Privacy Policy.
• Vercel — website hosting and delivery. See Vercel's Privacy Policy.

We do not sell your personal information. We share information only with the service providers described above so they can perform services for us, when required by law or to respond to lawful requests, or in connection with a business transfer. Service providers are permitted to use the data only to provide services to us.

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

• Know what personal information we collect and how we use it;
• Request access to or deletion of your personal information;
• Correct inaccurate personal information;
• Opt out of the “sale” or “sharing” of personal information (note: we do not sell your information);
• Not be discriminated against for exercising these rights.

To make a request, contact us using the details below. We will verify your request before responding, as required by law.

We keep personal information only as long as necessary for the purposes described in this policy — to provide services, maintain business records, and meet legal, accounting, or reporting requirements — after which we delete or anonymize it.

We use reasonable administrative and technical safeguards to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Our site may link to third-party websites we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

• Clear Conceptz
• 5776D Lindero Canyon Rd, Agoura Hills, CA 91301
• Phone: (805) 200-8360
• Email: info@clearconceptz.com

Visit our contact page to send us a message directly.